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ISO 29990:2010 (Learning Services Management System – Non-Formal) - sbpm

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ISO 29990:2010 (Learning Services Management System – Non-Formal)

ISO 29990:2010, Learning services for non-formal education and training – Basic requirements for service providers, will also enhance transparency and allow comparison on a worldwide basis of learning services, offering a single alternative backed by international consensus to the huge variety of national service and management standards which now exists in the field of non-formal learning.

The growing economic importance of learning in the global knowledge society has created new economic opportunities such as activity created by the provision of for-profit learning services. Quality assurance therefore becomes a crucial issue.

The objective of ISO 29990:2010 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development. The standard encourages a focus on the learner and the results of the process, and emphasizes the full range of options available for delivering learning services.

Knowledge is becoming a key factor in successful corporate management all over the world and education is increasingly being regarded as a business-oriented service.

ISO 29990:2010 is a new international standard that aims to improve the quality of increasingly demanded non-formal education and training, such as vocational training, life-long learning and in-company training.

ISO 29990:2010 is suitable for all organizations, small or big, and it addresses organizations providing non- formal education and training services as well as corporate departments providing in-company training.

Knowledge is a key factor in successful corporate management all over the world and education is increasingly being regarded as a business-oriented service.

  • It can demonstrate, through an independent body, that the internal audits of the organization are implemented and meet corporate goals and strategies.
  • It provides a competitive advantage in meeting contractual obligations.
  • It demonstrates the commitment of organization’s top management to provide high quality education and training services.
  • The annual assessments help the organization to monitor and improve its performance.
  • It enhances the reputation and the credibility of the organization both in the local and the international market.
  • It enhances the credibility and the performance of corporate divisions/departments providing in-company training.
  • Improve marketability – As an LSP, your business gains global visibility and public trust by showing your commitment to integrity and excellence of your learning programs.
  • Enhance credibility & reputation – Our worldwide recognized certification mark efficiently demonstrates your commitment to compliance and quality.
  • Reduce costs – Eliminate redundant services from your processes. Analyze and plan ahead for the ever- changing requirements of the industry. By acting swiftly, you will be able to mitigate risks.
  • Improve processes – Enhance your existing processes and improve your internal quality potential.
  • Brand building – Become the preferred training provider for learners and organizations.